Alternative dispute resolution in IT matters, in UK

Daniel Djanogly was interviewed by ITweek, UK about experts in alternative dispute resolution are a popular way to resolve disputes between conflicting parties in technica cases:

So what exactly is expert determination and how does it differ from other methods?

This is one of a number of private dispute resolution methods collectively referred to as alternative dispute resolution (ADR). Other ADR methods include arbitration and mediation.

In expert determination an independent expert is asked by the disputing parties to decide one or more issues between them. The experts are required to use their knowledge and experience to reach a decision based on their own investigation of the issues. The experts must act fairly and the parties must agree to be bound by the decision.

In England and Wales arbitration is supported and controlled by the Arbitration Act 1996, which supports the enforceability of arbitration awards locally and internationally. There is no similar statutory involvement in expert determination.

In arbitration, fairness is formalised by the Arbitration Act. The arbitrator can only undertake an investigation if permitted by the parties and must share the results with the parties. Unlike the arbitrator, the expert is not immune from actions for negligence. In mediation, the mediator helps the parties arrive at their own settlement.

Are there particular types of dispute that suit expert determination?

Expert determinations tend to be applied to technical disputes. The expert is usually chosen for their expertise. The types of dispute for an accountant acting as expert include: share/business valuation disputes; disputes in relation to completion accounts; deferred consideration disputes following a sale of a business; profit share disputes in partnerships and joint venture agreements; and disputes about the loss of profits from breach of contract.

There can be numerous subsidiary disputes in connection with facts and the interpretation of words, which may be outside the expertise of the expert.

Together with other procedural considerations, the expert may need to agree arrangements to enable these matters to be dealt with in a way that does not lead to the validity of his award in respect of the substantive issue(s) being undermined.

How are appointments as expert made and what happens if no agreement can be reached?

A dispute resolution clause may be included in a contract, for example in a sale and purchase agreement for a company, which requires that an expert is appointed to resolve the dispute by expert determination.

If the parties to the agreement have not named the expert, or they are unable to agree on an expert, the contract may provide that the appointment is made by the president of a particular professional body from among its members.

Alternatively, there may be no pre-existing contractual provision for the appointment of an expert to determine the dispute. The parties may decide to use expert determination to solve the dispute.

How does the whole process work and what can the parties expect in terms of fees?

The initial stage of an expert determination assignment involves completion of the engagement formalities and agreement of the expert’s powers. The expert will check whether these are sufficient and, if not, seek to agree those necessary to fulfil their mandate. Continue reading Alternative dispute resolution in IT matters, in UK

ICC dispute resolution course in Singapore

The interactive training session will take participants through the different stages of any amicable dispute resolution procedure, such as mediation. After defining the roles of the mediator, parties, and lawyers, participants will work in small groups on a mock case. Each group will be led by a renowned dispute resolution practitioner. A real case study will be used to illustrate the roles of the parties.

“This new course is a unique opportunity for participants to gain insight into the different stages of any amicable dispute resolution procedure. Bringing together individuals from widely diverse professional and cultural backgrounds, the training creates an exceptional forum for exchanging experience and viewpoints,” said Melanie Meilhac, Manager, ICC (International Chamber of Commerce) Dispute Resolution Services.

ICC’s (International Chamber of Commerce) first ADR training session, held in Paris last April, attracted participants from 15 countries, reflecting the increased attention that the international legal community is giving to mediation and other methods of dispute resolution. Continue reading ICC dispute resolution course in Singapore

What is (and isn`t) ODR – Online Dispute Resolution?

Jason Krause, ABA Journal online, wrote a really interesting article about ODR. These are some of the most interesting ideas about it:

– The American Arbitration AssociationAAA – says ODR is used in only a small percentage of all cases settled, but it has seen recent growth. In 2006, 3,000 of the 160,000 cases the AAA handled were done digitally.

ODR, Online dispute resolution is a broad category: Any mediation, ar­bitration or dispute resolution that takes place outside of court and at least partially online qualifies. It differs from alternative dispute res­olution, which refers to processes outside governmental jurisdiction. ODR can mean anything from e-mailing documents and evidence to using videoconferencing to bring the sides together. And it has been most effective in international or long-distance disputes involving technology issues. Continue reading What is (and isn`t) ODR – Online Dispute Resolution?

2008 International Forum on Online Dispute Resolution

2008 International Forum on Online Dispute Resolution

The 2008 International Forum on Online Dispute Resolution will take place in Victoria, British Columbia. This important conference will held at venues including Royal Roads University, and the Lester B. Pearson College of the Pacific on Vancouver Island June 18-19, 2008. The photograph is of Hatley Castle at Royal Roads University. The Forum has as its purpose the bringing together of the world’s leading practitioners, academics, theorists, and online negotiation application developers, to share information, and to create a vehicle for ODR education.

The 2008 International Forum on Online Dispute Resolution in Victoria will build on the research, applications and field development discussed at other international ODR meetings and workshops that were held in Geneva (2002 and 2003), Edinburgh (2003), Melbourne (2004), Bologna (2005), Brussels (2005), Cairo (2006), and Palo Alto (2007), Liverpool (2007) and Hong Kong (2007).

The 2008 International Forum on Online Dispute Resolution will consist of two days of plenary sessions and breakout sessions. The Forum brings together the world’s leading practitioners, academics, students, and civil society to discuss the resolution of disputes using online technologies. These disputes may range from b2c (Business to consumer) to the prevention of human rights violations in conflict regions, to reconciliation of opposing groups in armed conflict, to disputes over intellectual property on the internet. It also brings together the leading technology developers who design conflict resolution platforms for use legal, commercial, or insurance related disputes (i.e. PayPal). Keynote Speakers The organizing committee of the 2008 International Forum on Online Dispute Resolution notes that we have invited two special keynote speakers, Dr. Vinton Cerf, inventor of the Internet, and Dr. Jose Ramos Horta, Pax Nobel 1996 and President of East Timor). The presence of these notable persons on the world stage as our special guests indicates the importance and relevance of the Forum’s deliberations. The keynote speakers will add their unique perspectives on the possible uses of technology and the Internet to resolve disputes and create peace. Continue reading 2008 International Forum on Online Dispute Resolution

International Dispute Resolution in United Kingdom UK

International Dispute Resolution in United Kingdom UK

World of Arbitration In a civilised society, citizens look to the courts to settle their disputes. The courts put judges at the disposal of the parties, the courts determine the substantive and procedural law which is to be applied and the courts enforce their own orders through court officers, when necessary. It is a one-stop shop.

For those engaged in alternative dispute resolution – ADR, the courts are available not merely to enforce decisions and awards but also to supervise and control the chosen ADR procedures, should matters go awry.

Where disputes arise in the international arena, the picture is a little different because national courts are rarely acceptable to both sides. Disputes between states or between an individual and a foreign state or between an individual and an international organisation may be regarded as being in a special category, where the aggrieved party may have recourse to treaty arbitration. Examples are arbitration before the PCA1 and arbitration under the auspices of ICSID2. Beyond that special category, the parties must make express provision for dispute resolution in their agreement, failing which the aggrieved party will be left to seek his remedy from the domestic courts of one country or another, depending upon which will assume jurisdiction.

The result is a contrast. Whereas national courts often represent a convenient and acceptable means of dispute resolution for parties to a dispute which has no international element, there is no international equivalent. In consequence, most international disputes fall to be resolved through a process or by a tribunal which is essentially consensual in origin.

This paper is concerned with the resolution of disputes arising under international construction contracts. The purpose is to survey the available alternatives and to identify some of the considerations to be borne in mind by those concerned. In this last context, the emphasis is on two key considerations, being enforcement and applicable law. Continue reading International Dispute Resolution in United Kingdom UK

International Online Dispute Resolution Competition Invitation 2006

International Online Dispute Resolution Competition Invitation 2006

The 5th Anniversary International Competitions for Online Dispute Resolution are open for registration! The free competitions offer law students worldwide an opportunity to practice and demonstrate their ADR and litigation skills working in a technological environment on the international plane.

The only requirements are that students have access to the internet and permission of a faculty member to participate. Student competitors are evaluated anonymously by experienced professionals from ADR and Litigation from around the world
. Continue reading International Online Dispute Resolution Competition Invitation 2006

Online Dispute Resolution in India

The aim of this article is to analyse the prospective use of online dispute resolution mechanism (ODRM) in India. The necessity of the same has arisen due to the growing use of alternative dispute resolving mechanism (ADRM) in India to reduce the burdening of the already overburdened courts in India. The popularity and use of ADRM is increasing but it can achieve its best only if the same is integrated with the information technology.


The swift growth of e-commerce and web site contracts has increased the potential for conflicts over contracts which have been entered into online. This has necessitated a solution that is compatible with online matters and is netizens centric. This challenging task can be achieved by the use of ODRM in India. The use of ODRM to resolve such e-commerce and web site contracts disputes are crucial for building consumer confidence and permitting access to justice in an online business environment. These ODRM are not part and parcel of the traditional dispute resolution machinery popularly known as judiciary but is an alternative and efficacious institution known as ADRM. Thus, ADR techniques are extra-judicial in character. They can be used in almost all contentious matters, which are capable of being resolved, under law, by agreement between the parties. They have been employed with very encouraging results in several categories of disputes, especially civil, commercial, industrial and family disputes. These techniques have been shown to work across the full range of business disputes like banking, contract performance, construction contracts, intellectual property rights, insurance, joint ventures, partnership differences etc. ADR offers the best solution in respect of commercial disputes. However, ADR is not intended to supplant altogether the traditional means of resolving disputes by means of litigation. It only offers alternatives to litigation. There are a large number of areas like constitutional law and criminal law where ADR cannot substitute courts. In those situations one has to take recourse of the existing traditional modes of dispute resolution. Continue reading Online Dispute Resolution in India

Seventh annual online dispute resolution Cyberweek

Seventh annual online dispute resolution Cyberweek

The Center for Information Technology and Dispute Resolution at the University of Massachusetts (CITDR) invites you to participate in the seventh annual online dispute resolution Cyberweek.

This is an all-online Web based conference with no fee for participation and registration. A few of the opportunities planned for Cyberweek include: Continue reading Seventh annual online dispute resolution Cyberweek

ODR Symposium at Tilburg University (The Netherlands), 7 december 2004

Online Dispute Resolution: a Technical Solution for Conflicts

Tuesday 7 December 2004, 14:00 – 17:00 at Tilburg University, Building A, Room AZ 186
ICTs have the potential to enhance and revolutionize conflict resolution mechanisms by making these processes more efficient and cheaper. The lectures will give an in-depth introduction to the emerging field of Online Dispute Resolution (ODR) and will discus the benefits of and challenges for ODR technology. Continue reading ODR Symposium at Tilburg University (The Netherlands), 7 december 2004

4th Annual International Competitions for Online Dispute Resolution – ICODR 2005

Registration for the 4th Annual International Competitions for Online Dispute Resolution (ICODR 2005) is open again. The competitions will be held early next year.
The goal is to enhance worldwide law student understanding of online dispute resolution. Competitions are being held again in negotiation, mediation, and arbitration and a prototype litigation competition is being started this year. ICODR is open to law students anywhere in the world and is free. Continue reading 4th Annual International Competitions for Online Dispute Resolution – ICODR 2005