Colin Rule PayPal’s Director of ODR interviewed by Practical eCommerce ¿How, exactly, PayPal resolves disputes between ecommerce merchants and their customers? Colin Rule, PayPal‘s Director of Online Dispute Resolution was intervied by Practical eCommerce magazine: Practical eCommerce (PeC): If an ecommerce customer pays for a legitimate product using PayPal and then decides he doesn’t like [...]
Online Dispute Resolution involving mediation and arbitration with the help of technology, was emerging as a branch of dispute resolution, Chief Justice of Kerala, H L Dattu said on Saturday. In India, this method is in its infancy stage and is gaining prominence day by day, he said after inaugurating the National Conference on court [...]
With about 350 arbitration cases / year (mainly in construction matters) Hong Kong International Arbitration Centre (HKIAC) is one of the most actives dispute resolution centres of the world. Main areas of activity of the Hong Kong International Arbitration Centre HKIAC are: Negotiation: The most common form of dispute resolution is negotiation. By this means [...]
e-Justice Centre is an arbitration centre that belongs to the Portuguese Ministry of Justice and was developed in collaboration with the Department of Communication and Art of the University of Aveiro and the Faculty of Law of the Lisbon New University. This centre provides mediation and arbitration services for all avatars in Second Life in [...]
Jason Krause, ABA Journal online, wrote a really interesting article about ODR. These are some of the most interesting ideas about it: – The American Arbitration Association – AAA – says ODR is used in only a small percentage of all cases settled, but it has seen recent growth. In 2006, 3,000 of the 160,000 [...]
2008 International Forum on Online Dispute Resolution The 2008 International Forum on Online Dispute Resolution will take place in Victoria, British Columbia. This important conference will held at venues including Royal Roads University, and the Lester B. Pearson College of the Pacific on Vancouver Island June 18-19, 2008. The photograph is of Hatley Castle at [...]
The 10th edition of ODR Cyberweek, Cyberweek 2007, will occur October 15 – 19, 2007. Cyberweek consists of many different kinds of activities and opportunities, from Skypecasts to Podcasts to discussion forums and more, all related to the topic of Online Dispute Resolution (ODR). Cyberweek is a free all-online conference and we invite you join [...]
OECD urges to overhaul e-consumer dispute resolution – ODR or ADR OECD countries have agreed a new approach to better protect the rights of consumers and make online shopping safer. They call on national authorities and business to make it easier, cheaper and quicker for people to resolve complaints and get compensation when they are [...]
ICT Strategy of India: an Online Disptute Resolution ODR Perspective The aim of this article is to stress upon the importance of Information and Communication Technology (ICT) for resolving contemporary electronic commerce (e-commerce) and other disputes. The best example of the same is the use of Online Dispute Resolution (ODR) for resolving these disputes and [...]
The aim of this article is to analyse the prospective use of online dispute resolution mechanism (ODRM) in India. The necessity of the same has arisen due to the growing use of alternative dispute resolving mechanism (ADRM) in India to reduce the burdening of the already overburdened courts in India. The popularity and use of [...]
