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	<title>E-Arbitration-T Project - Online Dispute Resolution &#187; International</title>
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	<description>Open source on online commercial arbitration, negotiation and mediation</description>
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		<title>ICC International Court of Arbitration, number of cases jumped from 599 in 2007 to 663 in 2008</title>
		<link>http://www.e-arbitration-t.com/2009/05/24/icc-international-court-of-arbitration-number-of-cases-jumped-from-599-in-2007-to-663-in-2008/</link>
		<comments>http://www.e-arbitration-t.com/2009/05/24/icc-international-court-of-arbitration-number-of-cases-jumped-from-599-in-2007-to-663-in-2008/#comments</comments>
		<pubDate>Sun, 24 May 2009 22:19:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Arbitration Awards]]></category>
		<category><![CDATA[Dispute Resolution Service]]></category>
		<category><![CDATA[Electronic Arbitration Projects]]></category>
		<category><![CDATA[Hong Kong]]></category>
		<category><![CDATA[ICC]]></category>
		<category><![CDATA[Online Dispute Resolution]]></category>
		<category><![CDATA[Paris]]></category>
		<category><![CDATA[World of Arbitration]]></category>
		<category><![CDATA[]]></category>
		<category><![CDATA[awards]]></category>
		<category><![CDATA[cases]]></category>
		<category><![CDATA[Hearing Centre]]></category>
		<category><![CDATA[International]]></category>
		<category><![CDATA[secretary general]]></category>

		<guid isPermaLink="false">http://www.e-arbitration-t.com/2009/05/24/icc-international-court-of-arbitration-number-of-cases-jumped-from-599-in-2007-to-663-in-2008/</guid>
		<description><![CDATA[ICC International Court of Arbitration Secretary General Jason Fry described the last year as challenging. “This year can be best described as a period of consolidation. Mr Fry highlighted ICC’s new Hearing Centre in Paris, which opened for business in October 2008. Available for hearings, whether ICC, ‘ad hoc’ or under the auspices of other [...]]]></description>
			<content:encoded><![CDATA[<p>I<strong>CC International Court of Arbitration</strong> Secretary General Jason Fry described the last year as challenging. “This year can be best described as a period of consolidation. Mr Fry highlighted <strong>ICC</strong>’s new Hearing Centre in Paris, which opened for business in October 2008. Available for hearings, whether ICC, ‘ad hoc’ or under the auspices of other arbitral institutions. the Hearing Centre, the first of its kind in <strong>Paris</strong>, was proving to be very successful.</p>
<p>The Court’s Secretary General emphasized the importance of the anticipated information technology system upgrade, which would allow the Secretariat to keep track in real time of the status of each case, this is part of an entire review of priorities and procedures internally and externally with a view to delivering a quality service.</p>
<p>The <strong>ICC International Court of Arbitration</strong>&#8216;s work load continues to increase at a fast pace. The number of <strong>cases</strong> registered jumped to 663 last year from 599 in 2007. In addition 407 <strong>awards</strong> were rendered in 2008, compared with 349 in 2007, while there were 1,317 cases pending compared with 1,285 at the end of the previous year. The new <strong>Hong Kong office of the Court</strong> was up and running, with some 100 cases already registered.</p>
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		<title>ICC International Court of Arbitration launches Young Arbitrators Forum YAF in a conference in Barcelona</title>
		<link>http://www.e-arbitration-t.com/2008/06/11/icc-international-court-of-arbitration-launches-young-arbitrators-forum-yaf-in-a-conference-in-barcelona/</link>
		<comments>http://www.e-arbitration-t.com/2008/06/11/icc-international-court-of-arbitration-launches-young-arbitrators-forum-yaf-in-a-conference-in-barcelona/#comments</comments>
		<pubDate>Wed, 11 Jun 2008 20:09:06 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Dispute Resolution Service]]></category>
		<category><![CDATA[Education, Courses, Seminars]]></category>
		<category><![CDATA[Events on Arbitration]]></category>
		<category><![CDATA[ICC]]></category>
		<category><![CDATA[Young Arbitrators Forum]]></category>
		<category><![CDATA[]]></category>
		<category><![CDATA[arbitrators]]></category>
		<category><![CDATA[barcelona]]></category>
		<category><![CDATA[court of arbitration]]></category>
		<category><![CDATA[forum]]></category>
		<category><![CDATA[International]]></category>
		<category><![CDATA[jason-fry]]></category>
		<category><![CDATA[YAF]]></category>
		<category><![CDATA[young]]></category>

		<guid isPermaLink="false">http://www.e-arbitration-t.com/2008/06/11/icc-international-court-of-arbitration-launches-young-arbitrators-forum-yaf-in-a-conference-in-barcelona/</guid>
		<description><![CDATA[ICC International Court of Arbitration is hosting a weekend conference in Barcelona 27 to 29 June for lawyers and in-house counsel under the age of 40. The conference marks the launch of the new Young Arbitrators Forum YAF by ICC to strengthen links with the young arbitration community. The conference will be held in collaboration [...]]]></description>
			<content:encoded><![CDATA[<p><strong>ICC International Court of Arbitration</strong> is hosting a weekend conference in Barcelona 27 to 29 June for <strong>lawyers</strong> and <strong>in-house counsel</strong> under the age of 40. The conference marks the launch of the new <strong>Young Arbitrators Forum</strong> <strong>YAF</strong> by <strong>ICC</strong> to strengthen links with the young arbitration community. The conference will be held in collaboration with the <strong>YAF</strong> <strong>US</strong> chapter.</p>
<p><strong>Jason Fry</strong>, <strong>Secretary General of ICC International Court of Arbitration</strong> said that the <strong>ICC Court</strong> is delighted to welcome young arbitration practitioners and corporate counsel to learn from some of the worlds most distinguished <strong>arbitrators</strong> and professionals. This is the first of what we hope will be an ongoing programme of events tailored to the new generation of arbitration professionals.<span id="more-60"></span></p>
<p>The conference is an opportunity for <strong>young lawyers</strong> and in-house counsel working in international arbitration to receive training from world-renowned arbitrators, members of the <strong>ICC International Court of Arbitration</strong>, and the <strong>ICC Secretariat</strong>. The weekend course will offer six hours of academic training with the stars and rising stars of arbitration. Plenary sessions, informal debates, and workshops held in parallel have all been designed for in-house counsel and lawyers.</p>
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		<title>Canada and the International Convention on Investment Dispute Resolution</title>
		<link>http://www.e-arbitration-t.com/2008/03/16/canada-and-the-international-convention-on-investment-dispute-resolution/</link>
		<comments>http://www.e-arbitration-t.com/2008/03/16/canada-and-the-international-convention-on-investment-dispute-resolution/#comments</comments>
		<pubDate>Sun, 16 Mar 2008 23:08:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Canada]]></category>
		<category><![CDATA[ICSID]]></category>
		<category><![CDATA[International Arbitration]]></category>
		<category><![CDATA[Investment]]></category>
		<category><![CDATA[Legislation]]></category>
		<category><![CDATA[Mediation]]></category>
		<category><![CDATA[]]></category>
		<category><![CDATA[Convention]]></category>
		<category><![CDATA[dispute resolution]]></category>
		<category><![CDATA[International]]></category>

		<guid isPermaLink="false">http://www.e-arbitration-t.com/2008/03/16/canada-and-the-international-convention-on-investment-dispute-resolution/</guid>
		<description><![CDATA[Canada has completed the enactment of Bill C-9, An Act to Implement the Convention on the Settlement of Investment Disputes between States and Nationals of Other States (ICSID Convention). The bill has been passed by both the House and the Senate and has received Royal Assent. “This Act enables Canada to ratify a convention that [...]]]></description>
			<content:encoded><![CDATA[<p>Canada has completed the enactment of Bill C-9, An Act to Implement <strong>the Convention on the Settlement of Investment Disputes between States and Nationals of Other States</strong> (<strong>ICSID Convention</strong>). The bill has been passed by both the House and the Senate and has received Royal Assent.</p>
<p>“<strong>This Act enables Canada to ratify a convention that has already been ratified by 143 countries, and that will provide Canadian investors with another internationally recognized instrument for protecting their assets abroad</strong>,” said Minister Bernier.</p>
<p>“This is welcome news for <strong>Canadian business</strong>,” said the Honourable David Emerson, Minister of International Trade. “Entrenching international standards will both promote and protect two-way investment between Canada and its trading partners around the world. These are key objectives of the Global Commerce Strategy.”<span id="more-53"></span></p>
<p>The <strong>ICSID Convention</strong> is a World Bank-sponsored instrument aimed at facilitating the free flow of international investment. It does this by providing foreign investors and host states with tools that enable dispute resolution through conciliation and arbitration, and it has become an internationally recognized, efficient and reliable mechanism for settling investment disputes. The <strong>ICSID arbitration rules</strong> were modified in 2006 to facilitate open hearings and the filing of amicus briefs. Canada’s ratification of the Convention not only provides additional protection to Canadian investors but also reinforces Canada’s investment-friendly image among foreign states.</p>
<p>The Convention can also be used by provinces and territories that pass implementing legislation. In recent years, four provinces—British Columbia, Newfoundland and Labrador, Ontario and Saskatchewan—have adopted legislation implementing the Convention in their jurisdictions. Nunavut has also legislated to that effect. The Government of Canada welcomes provincial and territorial support for the Convention and invites all provinces and territories that wish to use <strong>ICSID arbitration</strong> to pass implementing legislation.</p>
<p>Source:<br />
Foreign Affairs Media Relations Office<br />
Foreign Affairs and International Trade Canada<br />
613-995-1874<br />
www.international.gc.ca/index.aspx</p>
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		<title>ICC International Court of Arbitration will open a branch in Hong Kong</title>
		<link>http://www.e-arbitration-t.com/2008/03/16/icc-international-court-of-arbitration-will-open-a-branch-in-hong-kong/</link>
		<comments>http://www.e-arbitration-t.com/2008/03/16/icc-international-court-of-arbitration-will-open-a-branch-in-hong-kong/#comments</comments>
		<pubDate>Sun, 16 Mar 2008 22:58:34 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Dispute Resolution Service]]></category>
		<category><![CDATA[Hong Kong]]></category>
		<category><![CDATA[ICC]]></category>
		<category><![CDATA[International Arbitration]]></category>
		<category><![CDATA[]]></category>
		<category><![CDATA[Arbitration]]></category>
		<category><![CDATA[Court]]></category>
		<category><![CDATA[International]]></category>

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		<description><![CDATA[The International Chamber of Commerce (ICC) will open a branch of the Secretariat of its International Court of Arbitration in Hong Kong. The branch secretariat, the first in Asia, will have a case management team to administer cases in the region under the ICC Rules of Arbitration. It is expected to be fully operational by [...]]]></description>
			<content:encoded><![CDATA[<p>The <strong>International Chamber of Commerce (ICC)</strong> will open a branch of the Secretariat of its <strong>International Court of Arbitration</strong> in <strong>Hong Kong</strong>. The branch secretariat, the first in Asia, will have a case management team to administer cases in the region under the <strong>ICC Rules of Arbitration</strong>. It is expected to be fully operational by the end of the year.</p>
<p>&#8220;<strong>The International Chamber of Commerce&#8217;s</strong> decision to set up branch of the Secretariat of the Court in Hong Kong is an endorsement of our position as a premier center for <strong>international arbitration services</strong>. Its presence will enhance the provision of arbitration services in Hong Kong, &#8221; said Wong Yan Lung, secretary for Justice of the <strong>Hong Kong</strong> <strong>Special Administrative Region government</strong>.<span id="more-52"></span></p>
<p>The <strong>ICC International Court of Arbitration</strong> is one of the world&#8217;s top international dispute resolution institutions. It is assisted by a secretariat located at the ICC headquarters in Paris. <strong>In 2007, it handled 599 domestic and international arbitration cases.</strong> The Court oversees the <strong>ICC</strong> <strong>arbitration process</strong> and, among other things, is responsible for appointing arbitrators and scrutinizing and approving all arbitral awards.</p>
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		<title>Hong Kong International Arbitration Centre HKIAC</title>
		<link>http://www.e-arbitration-t.com/2008/02/28/hong-kong-international-arbitration-centre-hkiac/</link>
		<comments>http://www.e-arbitration-t.com/2008/02/28/hong-kong-international-arbitration-centre-hkiac/#comments</comments>
		<pubDate>Thu, 28 Feb 2008 23:08:37 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Arbitration Awards]]></category>
		<category><![CDATA[Arbitration Mediation Center]]></category>
		<category><![CDATA[Dispute Resolution Service]]></category>
		<category><![CDATA[Hong Kong]]></category>
		<category><![CDATA[International Arbitration]]></category>
		<category><![CDATA[Online Dispute Resolution]]></category>
		<category><![CDATA[Arbitration]]></category>
		<category><![CDATA[Centre]]></category>
		<category><![CDATA[christopher_to]]></category>
		<category><![CDATA[commercial]]></category>
		<category><![CDATA[Disputes]]></category>
		<category><![CDATA[HKIAC]]></category>
		<category><![CDATA[International]]></category>
		<category><![CDATA[Mediation]]></category>
		<category><![CDATA[ODR]]></category>

		<guid isPermaLink="false">http://www.e-arbitration-t.com/2008/02/28/hong-kong-international-arbitration-centre-hkiac/</guid>
		<description><![CDATA[With about 350 arbitration cases / year (mainly in construction matters) Hong Kong International Arbitration Centre (HKIAC) is one of the most actives dispute resolution centres of the world. Main areas of activity of the Hong Kong International Arbitration Centre HKIAC are: Negotiation: The most common form of dispute resolution is negotiation. By this means [...]]]></description>
			<content:encoded><![CDATA[<p>With about 350 arbitration cases / year (mainly in construction matters) <strong>Hong Kong International Arbitration Centre</strong> (<strong>HKIAC</strong>) is one of the most actives dispute resolution centres of the world. Main areas of activity of the <strong>Hong Kong International Arbitration Centre HKIAC</strong> are:</p>
<p><strong>Negotiation</strong>: The most common form of dispute resolution is negotiation. By this means alone nearly all disputes are solved. If negotiations fail, it is necessary to seek the assistance of a neutral third party or several neutral third parties to facilitate a solution.</p>
<p><strong>Mr. Christopher To</strong>, <strong>Secretary General of</strong> <strong>Hong Kong International Arbitration Centre HKIAC</strong>, <strong>video</strong>:<br />
<center><object height="245" width="300"><param name="movie" value="http://www.youtube.com/v/u6hhRZZz0VQ"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/u6hhRZZz0VQ" type="application/x-shockwave-flash" wmode="transparent" height="245" width="300"></embed></object></center><strong>Conciliation and Mediation</strong>: <strong>Conciliation and Mediation</strong> are often terms used interchangeably and they are together referred to as mediation. Both involve the appointment of a third party to assist disputing parties to reach a settlement of their difference. The mediator is not given any power to impose a settlement. His function is to try to break any impasse and encourage the parties to reach an amicable settlement. In <strong>commercial disputes</strong> an impasse most often arises from either a lack of trust in the integrity of the other party or a genuine good faith difference of opinion on the facts underlying the dispute or on the probable outcome of the case were it to go to court. The mediator may act as a shuttle diplomat acting as a channel for communication filtering out the emotional elements and allowing the parties to focus on the underlying objectives. He will encourage the parties to reach an agreement themselves as opposed to having it imposed upon them. <span id="more-49"></span></p>
<p><strong>Arbitration</strong>: For an arbitration to take place, the disputing parties must agree to take their dispute to arbitration. In practice, this agreement is often made before the dispute arises and is included as a clause in their <strong>commercial contract</strong>. In signing a contract with an arbitration clause, the parties are agreeing that their dispute will not be heard by a court but by a private individual or a panel of several private individuals. If parties have agreed to arbitration, they will generally have to go to arbitration rather than court as the courts will normally refuse to hear their case by staying it to force the reluctant party to honour their agreement to arbitrate.</p>
<p><strong>Arbitration</strong> is a legal process which results in an award being issued by the arbitrator or arbitrators. Arbitration awards are final and binding on the parties and can only be challenged in very exceptional circumstances. An award has a status very like a court judgment and is enforceable in a very similar manner. Arbitration awards made in <strong>Hong Kong</strong> are enforceable through the courts of most of the world&#8217;s trading nations.</p>
<p><strong>Litigation</strong>: In the absence of an arbitration agreement or other consensual means of dispute resolution, the parties may commence proceedings in the courts. Litigation in <strong>Hong Kong</strong> courts is handled very competently. The decision of the Court of First Instance is not, however, final as an aggrieved party has an automatic right of appeal to the Court of Appeal and if the amount in dispute exceeds HK$1,000,000, they have an automatic right of appeal from the <strong>Court of Appeal to the Hong Kong Court of Final Appeal.</strong></p>
<p><strong>Online Arbitration in Hong Kong International Arbitration Centre HKIAC</strong></p>
<p>The <strong>Hong Kong International Arbitration Centre HKIAC</strong> places great emphasis to providing online dispute resolution services in a wide variety of areas including the areas of intellectual property and information technology. Thus it is fitting that the <strong>Hong Kong International Arbitration Centre HKIAC</strong> has set as one of its goals to be one of the leaders among online dispute resolution providers in regard to domain names and E-Commerce.</p>
<p>The <strong>Hong Kong International Arbitration Centre HKIAC</strong> provides online dispute resolution services in the following ways:-</p>
<p><strong>Dispute Resolution Service for Domain Names:</strong></p>
<p><strong>1. Dispute Resolution for gTLDs</strong> (for example: .com, .net and .org etc) &#8211; (UDRP)<br />
As a partner in and manager of the Hong Kong Office of in the Asian Domain Name Dispute Resolution Centre which is one of the four domain name dispute resolution providers approved by the Internet Corporation for the Assigned Names and Numbers (ICANN) to provide domain name dispute resolution services in regard to generic top level domain names (gTLDs) such as .com, .net and .org. Disputes in regard to gTLDs are carried out under the Uniform Domain Name Policy (UDRP) issued by ICANN. Dispute Resolution for gTLDs</p>
<p><strong>2. Dispute Resolution for ccTLDs</strong> (for example: .hk, .cn , .pw and .ph etc)<br />
a. The <strong>Hong Kong International Arbitration Centre HKIAC</strong> is the sole provider of dispute resolution services in regards to .hk domain names, having been appointed for such purpose by the Hong Kong Domain Name Registration Company Limited (HKDNR). Mandatory final and binding arbitration is the method chosen by HKDNR for the purpose of resolving disputes in regards to .hk domain names. Dispute Resolution for .hk<br />
b. The <strong>Hong Kong International Arbitration Centre HKIAC</strong> has been appointed by the China Internet Network Information Center (CNNIC) to resolve .cn domain name disputes. Dispute Resolution for .cn<br />
c.The <strong>Hong Kong International Arbitration Centre HKIAC</strong> was appointed by the .pw Registry Corporation as the sole .pw Domain Name <strong>Dispute Resolution Service Provider</strong>. Dispute Resolution for .pw<br />
d.The Hong Kong International Arbitration Centre HKIAC was recently appointed by the .dotPH – the Official Domain Name Registry for Philippines to resolve .ph domain name disputes. Dispute Resolution for .ph</p>
<p><strong>3. DotAsia Sunrise Challenge Policy.</strong></p>
<p>The Hong Kong International Arbitration Centre (HKIAC) is the global official dispute resolution provider to handle disputes and challenges arising out of the launch of the .Asia domain.</p>
<p><strong>Dispute Resolution for Registrar Transfer (TDRP)</strong></p>
<p>The ADNDRC has started to handle Registrar Transfer Disputes under the ICANN Registrar Transfer Dispute Resolution Policy since 11 December 2004. Dispute Resolution for Registrar Transfer Disputes.</p>
<p><strong>Dispute Resolution for Internet Keyword</strong></p>
<p>The <strong>Hong Kong International Arbitration Centre HKIAC</strong> has been appointed by the CNNIC as a provider to handle Internet Keyword Dispute under CNNIC’s Internet Keyword Dispute Resolution Policy. Dispute Resolution for Internet Keyword Dispute.</p>
<p>Dispute Resolution for E-Commerce &#8211; HKIAC Webtrust Programme</p>
<p>Webtrust Programme is a third party arbitration framework for the use and adoption by on-line merchants to handle consumer disputes on-line. It is jointly promulgated by the <strong>HKIAC</strong> and the Hong Kong Institute of Certified Public Accounts in January 2002. The <strong>HKIAC</strong> is the administrative organisation of that programme, responsible for administering the Programme and appointing of arbitrator. The HKIAC Electronic Transaction Arbitration Rules was adopted as the rules for the arbitration process of that programme.</p>
<p>In order to facilitate the efficient and speedy disposition of domain name disputes, the HKIAC, with technology powered and supported by the Tradelink Electronic Commerce Ltd., has developed a proprietary on-line dispute resolution system for gTLD and hkTLD, which permits parties to conduct their domain name dispute cases by means of a sophisticated fully on-line web-based system.</p>
<p>More information: <strong><a href="http://www.hkiac.org/" target="_blank" title="Hong Kong International Arbitration Centre HKIAC">Hong Kong International Arbitration Centre HKIAC</a></strong>.</p>
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		<title>International Commercial Arbitration. Future Courses: Singapore and Oxford</title>
		<link>http://www.e-arbitration-t.com/2004/02/27/international-commercial-arbitration-future-courses-singapore-and-oxford/</link>
		<comments>http://www.e-arbitration-t.com/2004/02/27/international-commercial-arbitration-future-courses-singapore-and-oxford/#comments</comments>
		<pubDate>Fri, 27 Feb 2004 15:34:20 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Education, Courses, Seminars]]></category>
		<category><![CDATA[]]></category>
		<category><![CDATA[ADR]]></category>
		<category><![CDATA[arbitrator]]></category>
		<category><![CDATA[Commercial Arbitration]]></category>
		<category><![CDATA[Course]]></category>
		<category><![CDATA[International]]></category>
		<category><![CDATA[ODR]]></category>
		<category><![CDATA[Oxford]]></category>
		<category><![CDATA[procedure]]></category>
		<category><![CDATA[Singapore]]></category>

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		<description><![CDATA[International Commercial Arbitration. Future Courses: Singapore and Oxford Events and Courses on A Colleague writes &#8220;Diploma in International Commercial Arbitration: Singapore, 5 -13 January 2004 &#38; Balliol College, Oxford 18 &#8211; 26 September 2004 This Diploma is considered the flagship of the Chartered Institute&#8217;s international arbitration training. ADR/ODR Launched by the Chartered Institute of Arbitrators [...]]]></description>
			<content:encoded><![CDATA[<p><strong>International Commercial Arbitration. Future Courses: Singapore and Oxford</strong></p>
<p>Events and Courses on A Colleague writes &#8220;<strong>Diploma in International Commercial Arbitration</strong>: Singapore, 5 -13 January 2004 &amp; Balliol College, Oxford 18 &#8211; 26 September 2004</p>
<p>This Diploma is considered the flagship of the Chartered Institute&#8217;s international arbitration training.<br />
ADR/ODR<br />
Launched by the Chartered Institute of Arbitrators in 1995 it has more than 200 diplomates in many countries including, <strong>Australia, New Zealand, Hong Kong, Singapore, Malaysia, Canada, the USA, Nigeria, France, Switzerland, Israel, Ireland, England and Scotland</strong>.<span id="more-19"></span></p>
<p>This is an extremely intensive course, covering topics from: <strong>the laws applicable in international commercial arbitration and arbitrability, to the jurisdiction, powers and obligations of an arbitrator; the roles of the tribunal and the parties and procedure for the arbitration.</strong></p>
<p>The <strong>Course Director, Professor Phillip Capper</strong>, a partner with Lovells international law firm and former Chairman of the Faculty of Law, University of Oxford, will be assisted by practising international arbitrators and lawyers from around the world.<br />
Courses in 2004 are planned to take place in Singapore from 5 until 13 January and in Balliol College, Oxford from 18 until 26 September.</p>
<p>Year 2004</p>
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		<title>e-Commerce Trustmarks International Congress &#8211; 17 to 19 September 2003</title>
		<link>http://www.e-arbitration-t.com/2003/02/27/e-commerce-trustmarks-international-congress-17-to-19-september-2003/</link>
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		<pubDate>Thu, 27 Feb 2003 14:53:06 +0000</pubDate>
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				<category><![CDATA[Education, Courses, Seminars]]></category>
		<category><![CDATA[]]></category>
		<category><![CDATA[Congress]]></category>
		<category><![CDATA[e-Commerce]]></category>
		<category><![CDATA[International]]></category>
		<category><![CDATA[trustmarks]]></category>

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		<description><![CDATA[e-Commerce Trustmarks International Congress &#8211; 17 to 19 September 2003 Events and Courses on ADR/ODR ODR_Moderator writes &#8220;Ministry of Economics of the Grand Duchy of Luxembourg is organising from 17 to 19 September 2003 an international congress on the trustmarks in electronic commerce. A non exhaustive list of the themes which will be tackled during [...]]]></description>
			<content:encoded><![CDATA[<p>e-Commerce Trustmarks International Congress &#8211; 17 to 19 September 2003</p>
<p>Events and Courses on ADR/ODR ODR_Moderator writes &#8220;Ministry of Economics of the Grand Duchy of Luxembourg is organising from 17 to 19 September 2003 an international congress on the trustmarks in electronic commerce.</p>
<p>A non exhaustive list of the themes which will be tackled during this congress is given below:<br />
:: Electronic commerce and its development perspectives<br />
- Current characteristics of the sector<br />
- Offers available to consumers: product, services, on-line transactions, etc.<br />
- Trends<br />
:: Expectations of the cyber consumer<br />
- Legibility of the offer<br />
- Reality of the enterprise<br />
- Delivery conformity<br />
- Payment security<br />
- Data protection<br />
- Complaint processing<br />
:: Signs and marks on the internet<br />
- The problem of the sign in the virtual world<br />
- Typology and impact of signs and marks on the internet<br />
- How to guarantee the reputation of a sign or a mark?<span id="more-14"></span></p>
<p>:: How to guarantee the quality of an on-line sale?<br />
- Self-inspection by the e-merchant<br />
- Labels<br />
- Certificates<br />
:: The role of the national or international public authorities<br />
Regulation or incentive?<br />
- Consumer protection<br />
- Promotion of commercial exchanges<br />
:: The role of the non-governmental organisations<br />
- Professional organisations<br />
- Consumer organisations</p>
<p>More information, contacts and registration in the Congress Website</p>
<p>Year 2003</p>
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