e-Commerce Trustmarks International Congress – 17 to 19 September 2003

e-Commerce Trustmarks International Congress – 17 to 19 September 2003

Events and Courses on ADR/ODR ODR_Moderator writes “Ministry of Economics of the Grand Duchy of Luxembourg is organising from 17 to 19 September 2003 an international congress on the trustmarks in electronic commerce.

A non exhaustive list of the themes which will be tackled during this congress is given below:
:: Electronic commerce and its development perspectives
– Current characteristics of the sector
– Offers available to consumers: product, services, on-line transactions, etc.
– Trends
:: Expectations of the cyber consumer
– Legibility of the offer
– Reality of the enterprise
– Delivery conformity
– Payment security
– Data protection
– Complaint processing
:: Signs and marks on the internet
– The problem of the sign in the virtual world
– Typology and impact of signs and marks on the internet
– How to guarantee the reputation of a sign or a mark? Continue reading e-Commerce Trustmarks International Congress – 17 to 19 September 2003

Settling e-Commerce Disputes

Settling e-Commerce Disputes by Giuseppe Leone

Despite the dot.com bust, the future of Internet commerce (e-commerce) still looks rosy. According to recent studies, it is now projected that by 2005 one billion people will be on the Internet and at least one third will make online purchases. What is even more remarkable is that this huge, $1.6 trillion business will be based essentially on trust, among sellers and buyers who are unlikely to ever see or speak to each other.

Inevitably, some of those e-commerce transactions are bound to turn into disputes. So what happens when a seller in the USA and a buyer in Russia disagree over a sale transaction worth only a few hundred dollars? What recourse do they have, when litigation, Small Claims court and arbitration are obviously not feasible options? Continue reading Settling e-Commerce Disputes

eLexPortal – National legislation on e-Commerce, the easy way

Year 2002 – eLexPortal provides users with tailored answers about national e-Commerce regulation throughout the EU. LUXEMBOURG eLexPortal.com, the e-Commerce Legislation and Regulatory Policy Portal run in partnership by two European specialist firms, ERIN S.A. and Cullen International S.A. with the support of the European Commission, is now live with full coverage of national legislation on e-Commerce. This Portal provides non-specialist entrepreneurs and business people with information about variations in the legislative and regulatory aspects relating to eCommerce across the EU in a user-friendly manner. Continue reading eLexPortal – National legislation on e-Commerce, the easy way