Colin Rule PayPal’s Director of ODR interviewed by Practical eCommerce
¿How, exactly, PayPal resolves disputes between ecommerce merchants and their customers? Colin Rule, PayPal‘s Director of Online Dispute Resolution was intervied by Practical eCommerce magazine:
Practical eCommerce (PeC): If an ecommerce customer pays for a legitimate product using PayPal and then decides he doesn’t like it and […]
Settling e-Commerce Disputes by Giuseppe Leone
Despite the dot.com bust, the future of Internet commerce (e-commerce) still looks rosy. According to recent studies, it is now projected that by 2005 one billion people will be on the Internet and at least one third will make online purchases. What is even more remarkable is that this huge, […]
Online Dispute Resolution News ODR_Moderator writes “E-Arbitration-T ? have issued a proposal for the Harmonisation of Online Arbitration
This paper aims to be a basic overview of the issues that Online Arbitration raises when dealing with B2B transactions.
Summary of Questions Submitted for Discussion:
Question 1: What is your opinion on the general approach that the EU institutions […]
